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jfbrou@stanford.edu
Last seen: 09/01/2021 - 12:19
Joined: 05/14/2021 - 09:47
Access denied when downloading data

Hi,

I've been using the PatentsView data as part of my dissertation and since yesterday, I am no longer able to download the data tables and I receive this message:

Screenshot of the message.

How can I still get access to the data?

Thank you!

PVTeam
Role: moderator
Last seen: 08/31/2021 - 13:26
Joined: 10/17/2017 - 10:47
Hello! I am not sure if you…

Hello! I am not sure if you are still experiencing difficulty, but it will help us to know how you are querying the data (from bulk downloads, from API, using the raw XML files from USPTO) and we can try to help from there!

-PVTeam

jfbrou@stanford.edu
Last seen: 09/01/2021 - 12:19
Joined: 05/14/2021 - 09:47
Hi! I am still unable to…

Hi!

I am still unable to download the data (from bulk downloads). I get the same "access denied" message.

Jean-Felix

PVTeam
Role: moderator
Last seen: 08/31/2021 - 13:26
Joined: 10/17/2017 - 10:47
Hi Jean-Felix, our team can…

Hi Jean-Felix, our team can take a look at your script to see if anything looks amiss or needs to be changed to reflect domain changes (the last domain change was in March of this year). You are welcome to continue responding to this thread with more information regarding the issue, or email us directly at contact@patentsview.org. 

Best,

PVTeam