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2 posts
Last seen: 06/21/2022 - 12:24
Joined: 06/20/2022 - 10:35
Not receiving email with query results

Dear All, 

I am very new to the database (and thank you very much for your incredible work!).

I was wondering if anyone has any faced the following issue: since Wednesday I've been trying to download some basic queries (just filtering per title), but I'm not receiving any email back with the results as I used to. Any suggestions? 

Thank you 

Role: administrator
Last seen: 10/16/2023 - 15:03
Joined: 10/21/2020 - 10:51
Query Builder Emails Down

Hello Giulia, 

The PatentsView Query Builder email is down due to a change to Google's allowance of our API to send emails on our behalf. While we work on a repair, please visit our service desk to request a dataset. 

Thank you,